Thanks for purchasing our products at H&M Homestead LLC.
Please call or message us to request a return authorization from our customer service department.
Due to the nature of our business and products we sell, items that expire sooner than 1 month from the date of the purchase are not eligible for a refund.
For any other items to be eligible for a refund, you have to return the item you have purchased to us within 30 calendar days of the purchase.
The item must unopened and in its original condition. Contact our customer services department to get a free shipping label.
Some items may be subject to a 20% restocking fee.
We do not accept returns on seasonal or closeout merchandise and wall borders.
If our products arrived damaged, rotten or contaminated in any way, please contact us right away and we will be happy to send a free replacement regardless of its expiration date. Unfortunately, sometimes circumstances beyond our control may result in an order that arrives at its destination with signs of a "rough" journey. If this should happen please contact us as soon as possible after the delivery. All shortages and damage must be reported within 5 days of receipt of order. If any damage is found upon inspection of your order, you must save the original carton and packing materials and call customer service.
We make every attempt to ship the correct item. If an item is incorrect we will reship the correct item with no additional shipping fee.
For any questions regarding goat purchases, please see Goat Sale Information and Policy.
If anything is unclear or you have more questions feel free to contact our customer support team.